Visitors service

ADMISSION AND TICKET COUNTERS
At the ticket counter you will find information in Italian and English about
- fares ok tickets and audioguides;
- information and MIC Card rates;
- categories of those admitted with reduced or free admission;
- access conditions;
- notification of any inefficiencies.

ACCESSIBILITY
Although the historical character of the buildings prevents, in some cases, the total removal of architectural barriers, museums work to ensure access to their historical and artistic heritage by the widest possible public
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CLOAKROOM
The wardrobe service is free of charge, included in the ticket price, and is self-managed.
For reasons of protection of the works of art, the staff may request that bulky bags, backpacks, umbrellas and other potentially harmful objects be left in the cloakroom.
Objects left in the self-service wardrobe must be collected before the museums close.

BUGGIES
The use of a baby pram is admitted inside the museum.

EDUCATIONAL AND GUIDED TOURS
A guided tour service is available in several languages, for a fee and by prior arrangement, with a choice of museum and/or exhibition route. For information and reservations: 060608 daily from 9.00 to 19.00.
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ROOM ASSISTANCE
Room attendants provide visitors with information, also in English, on museum tours, services and events and monitor compliance with rules of behaviour. At museum sites, constant and direct supervision and control of the collections is ensured, also during exhibitions, concerts, conferences and other cultural activities.

BOOKSHOP
Both a short bilingual guide (Italian/English) and a more in-depth publication, in Italian and English, are available, documenting with images and reconstructions the complexity of the site and the Museum of the Imperial Fora. The museum's collection of publications also offers a wide choice of guides in the most widely spoken languages, as well as archaeological, historical, art and architectural texts, for both experts and enthusiasts. There is also a selection of books and games for children. Museum guides and catalogues can be purchased online.
The bookshops also offer a selection of objects inspired by the Museums' collections.
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PHOTOGRAPHY AND VIDEO
It is permitted to take photos and videos of the works (excluding those on display in temporary exhibitions) for personal and studio use, without the use of tripods, selfie sticks or additional lights.
In case of photo and video shooting of a professional nature, for profit or for dissemination purposes, it is necessary to request permission from the Sovrintendenza Capitolina at the link www.comune.roma.it/web/it/scheda-servizi.page?contentId=INF92288&stem=auto_riprese_cine_e_foto
For info https://sovraintendenzaroma.it/servizi_al_cittadino/fotoriproduzioni_di_opere_d_arte_dei_musei

REQUEST FOR PERMISSION TO DRAW IN THE MUSEUM
In order to draw inside the Museum, it is necessary to request authorisation from the management, using the appropriate > form, filled in in all its parts.

The request, addressed to the attention of Director Ilaria Miarelli Mariani, must be received at least 5 working days in advance.
It can be sent/delivered:
- by e-mail: museicivici.sovrintendenza@comune.roma.it
- delivered directly to Mercati di Traiano, via IV Novembre, 94 “Ufficio Tirocini e Servizio Civile”.
The concession is free of charge (Codice dei Beni Culturali articles 107 paragraph 1; 108 paragraphs 1 and 3; article 109 paragraph 1b), but does not exempt from the payment of the entrance fee, if due.
Authorisation to draw is restricted to the days and works explicitly requested, within the museum's opening hours.
The use of an easel, if necessary, must be specified in the request.
Drawing activities inside the museum must be carried out in accordance with the instructions of the caretaker so as not to obstruct other visitors.
Download > the form

INSIDE THE MUSEUM IS FORBIDDEN:
- carry bulky bags or backpacks;
- enter with umbrellas;
- bring in pets, except for small dogs in carriers;
- consume food and drink;
- smoking.